The COVID-19 pandemic has had a significant impact on the way we live and work. We are experiencing a critical inflection point. As countries around the world imposed lockdowns of cities and stricter border restrictions, businesses were forced to quickly adapt and tackle new challenges in order to remain relevant. Organizations had to shift their customer touch points from offline to online, develop a remote work environment, and change their supply chains.
What is the difference between organizations that effectively responded to the changes and those that did not? What reasons were behind the effective response to the changes that the pandemic caused? What will be business priorities in the post-pandemic world? Fujitsu conducted a survey of 1,200 business leaders across 9 countries to reveal those.
Organizations will have to embrace new priorities to cope with a radically different business environment in the post-pandemic world. We hope insights from this survey will help business leaders develop their vision and strategies.