The COVID-19 pandemic, along with universal global shutdowns, changed the way people live and do business. Organizations with strong digital heritage or successful digital transformation fared well in the downturn. As a result, competitors have been forced to quickly move to modern architectures that enable intelligent digital decisions for all.

EMA predicts that 2021 will be the year of convergence. Organizations that modernize and converge on technologies like unified analytics and connected intelligence will be the winners. 2022 will emerge with clear winners and losers.

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